The following files are in the folder C:\Windows\System32\.Go to the View tab and under Advanced Settings, click Show hidden files, folders and drives, click Apply once you're done and press OK. ![]() To unhide your system folders go to Control Panel => Folder Options (Windows 7 and 8) => File Explorer Options (Windows 10).To delete the files below you will need to unhide your system folders.If you find any files or folders delete them and empty the recycle bin after you finish. Manually search for files and folders which may not have been properly removed.Uninstall any Tablet, Wacom Tablet or Bamboo entries from this list.Open the Control Panel => Programs and Features.Try clearing preferences before going to step 2.If your tablet is connected via Bluetooth, ensure that the tablet and the Bluetooth on your computer are turned OFF.If you are using a Wireless Kit, remove the USB dongle from your computer.Disconnect the tablet from the computer.This applies to Companion 1/ 2 and MobileStudio Pro devices. ![]() Note: Wacom Pen Computer owners will need to skip step 1. To reinstall the Wacom driver, follow the steps below: Make sure you know the username and password of the administrative user account of your computer.A restart will be required after installing the driver, please ensure you have closed and saved all your work before following these instructions.Please ensure you have backed up your preferences before proceeding. This process will remove any Wacom preferences you may have configured.These steps typically resolve the issue for most users. However, after you click update drivers, select the “Browse my computer for driver software” option and browse for the actual driver.Īfter you re-install and update this driver, restart your computer and then connect or plug in Wacom device. Search for the latest driver on the Wacom manufacturer site (make sure it’s a source that you trust, directly from the manufacturer) and download it to your computer.įollow the steps above by going to Device Manager -> Human Interface Devices -> Wacom Tablet. You might have to locate the driver manually. If you see the “Wacom Tablet Driver Not Found” error again, don’t worry! Restart your computer and connect your tablet again. You will see the option to automatically search and update drivers, select this to see if Windows can automatically update the drivers for you. Right click on the Wacom Tablet and select “Update drivers.” Next, try updating the drivers within device manager by clicking on:ĭevice Manager -> Human Interface Devices -> Wacom Tablet To update the drivers yourself, start by making sure your tablet is not connected or plugged into your PC. Give DriverSupport | ONE a try today! to see if you are missing drivers that your tablet requires to run here. This is typically the reason that users experience this error, and fortunately the fix can be fairly simple if you are comfortable with manually locating and installing computer drivers.ĭriver Support has a great tool that will automatically locate and update the drivers you need. If restarting the tablet service did not work for you, you likely need to reinstall or update the drivers on your PC device so that your tablet can work. Right click on the service and click “restart” Typically this is called “ TabletServiceWacom” but it might also be listed as: Wacom Professional Service, Touch Keyboard and Handwriting Panel Service or Wacom Consumer Service.ģ. Scroll through until you are able to locate the name of your Tablet Service. Open your Windows Task window and type in “ services”Ģ. This will open a long list of services your computer runs. These are the steps you need to take to restart your tablet service:ġ. There are two easy solutions that typically resolve this problem, but we’ve included additional troubleshooting methods in case you are still having issues.Ī quick solution is often a simple reset. When this happens, and you try to use your drawing tablet, you will see an error message: ![]() Or, your drivers are simply outdated and you need to reinstall the updated version. When your computer installs Windows 10 or updates Windows 10 software, drivers that are necessary to run additional programs or devices on your PC may be overwritten, deleted or damaged.
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